As a small business owner, you need to have every competitive advantage you can get your hands on. One way to easily gain an advantage over even your larger competition is to use a virtual PBX phone service. Such a service can make your business seem larger than it really is by using some really cool technology.
For starters, a virtual phone service uses an auto attendant, or virtual receptionist, just like the largest corporations due. This feature automatically answers, and directs, incoming calls so that they are routed to the right individual or department, just like the big boys.
Some virtual phone services allow you to set up rules that define how incoming calls are handled, and where they are routed. You can define these rules based on time of day and day of week, as well as caller ID. You have a virtually limitless way to set up how incoming calls are handled.
If you have a high volume of calls, you can set up a call queue which places callers on hold until they are able to be handled. While the call waits to be handled, the caller can listen to music or a customized message that you recorded.
A voice mail system that is full of useful features is another benefit of using a virtual small business phone system. This allows calls that cannot be answered directly to be answered by a professional greeting and handled with mailboxes for each extension. The voice mails then can be sent to your via email, or you can be notified that you have a new message waiting through a variety of means.
You can have a phone extension for every employee and department, allowing calls to be sent to the correct area, ensuring happy customers. If you are a very small operation, you have the ability to appear much larger by setting up extensions for different departments, even if there is only one of you handling the calls.
For that ultimate big company feel, go with a toll free number to use with your virtual phone service. It will not cost you anymore, but it certainly will give your customers the impression that you run a big company.
These are just a few of the features offered by a virtual small business phone service that help make your small business appear to the customers to be much larger than it really is. Try an affordable, easy to use virtual phone solution and see how its powerful features can really work towards improving your company's bottom line. - 20767
For starters, a virtual phone service uses an auto attendant, or virtual receptionist, just like the largest corporations due. This feature automatically answers, and directs, incoming calls so that they are routed to the right individual or department, just like the big boys.
Some virtual phone services allow you to set up rules that define how incoming calls are handled, and where they are routed. You can define these rules based on time of day and day of week, as well as caller ID. You have a virtually limitless way to set up how incoming calls are handled.
If you have a high volume of calls, you can set up a call queue which places callers on hold until they are able to be handled. While the call waits to be handled, the caller can listen to music or a customized message that you recorded.
A voice mail system that is full of useful features is another benefit of using a virtual small business phone system. This allows calls that cannot be answered directly to be answered by a professional greeting and handled with mailboxes for each extension. The voice mails then can be sent to your via email, or you can be notified that you have a new message waiting through a variety of means.
You can have a phone extension for every employee and department, allowing calls to be sent to the correct area, ensuring happy customers. If you are a very small operation, you have the ability to appear much larger by setting up extensions for different departments, even if there is only one of you handling the calls.
For that ultimate big company feel, go with a toll free number to use with your virtual phone service. It will not cost you anymore, but it certainly will give your customers the impression that you run a big company.
These are just a few of the features offered by a virtual small business phone service that help make your small business appear to the customers to be much larger than it really is. Try an affordable, easy to use virtual phone solution and see how its powerful features can really work towards improving your company's bottom line. - 20767
About the Author:
Author Caressa Waechter depends on her voicemail services to communicate with customers. Visit her website to find out how to get a 30-day free trial: Voicemail Service
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